A Washington DC cafe has instituted a "no-cash" policy. In other words to eat there, one must have his debit/credit card ready. The story gets really scary to me when it reports that the National Restaurant Association sees this policy as the "leading edge of probably a long-term trend."
"So what?" you might say. What concerns me most is not people who don't have debit/credit cards but the fact that this is further proof of the decline of customer service in the supposed "service" industries. Did you notice how many times the owner used the word "I"? Did you see how she focused on being a cashless store was good for her? Where is the concern for the customer?
Also, I, for one, find cash more convenient than a debit card. When paying with cash, I've never had to remember my PIN or go through a whole litany of questions and comments. "Debit or credit?", "Cash back?", "Thank you, Mr. Bowman."
1 comment:
and with cash ... if its stolen.. its a set amount... but with debit and credit cards... if stolen... the bill can be almost endless!
so stick to cash!
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