Friday, April 22, 2005

Clueless User Story

On our network, we map everybody to a specific network drive that is labeled "p:\" (for public). Everyone in the network gets mapped to the same place and everyone has access to it. We have other network drives with more limited memberships, but P-drive is the one people are supposed to use to share department-wide documents.

I got a call a few minutes ago from a user (Person A) asking if I could log her onto a co-worker's (Person B) machine who is out today so that Person A could get a file off of Person B's P-drive. Person A was clueless as I tried to explain to her that her P-drive was the exact same P-drive as Person B and she didn't need to physically be on Person B's machine to get the document. I don't think she understood because she ended the conversation with "Person B will back on Wednesday and I will just get her password then."

AAAARRRRRGGGGGGHHHHH. Shaking my head in disbelief...

Is it really smart to tell the IT Manager that you are going to break the policy concerning the sharing of passwords?

No comments: