Tuesday, September 20, 2005

Another Reason I Don't Like Lexmark

I have not ever been a big fan of Lexmark printers. To me, they are over-priced, slow, and unreliable. I have installed hundreds of HP printers of all price ranges with nary a problem. Every single Lexmark I install for a client has issues, either driver incompatibility (actually had to hack the registry to get the Spool Service back working) or jams consistently.

I NEVER recommend Lexmark printer and always steer people to either an HP printer or an Epson printer (HP has better LaserJet printers than anyone, I find the Epson and HP ink jets comparable, but I like the multi-separate color cartridges that Epson's mid-range ink jets have that HP usually doesn't have). Well, now I have another reason to not like Lexmark. They want to sue their customers, and have won the right to do so.

Any company who wants to make me read fine print before using an ink cartridge and then will sue me if I misuse it does not deserve to have me as a customer. After I use my money that I earn to buy a product, I OWN the product and should have full rights to do whatever I want with the product. If the manufacturer can tell me how I can use their product, then I don't own the product, the company does. This is not right. If you want to ensure that you have a good printing experience and are using a company that respects you, then I would encourage you to stay away from Lexmark.

2 comments:

Anonymous said...

Im never useing a lexmark again i dont
like mine. Randy's advice is good. DO NOT USE LEXMARK!!

Kevin J Bowman said...

This CRAP is so typical, if you can't make money in the market place, you make it in the courtroom.

Lexmark hasn't made a good product since the end of Dot Matrix printers and this kind of crap only serves hopefully to execute their pathetic company in the marketplace.